FAQs

Frequently asked questions

Quick answers about what we do, where we work, how quotes work and how we work with letting agents. Can't find your question? Just get in touch.

General

About Proplio

Who do you work with?

We work with landlords and letting agents managing rental properties, from single lets to full portfolios.

What kind of work do you do?

Repairs and maintenance, void refreshes and pre-let works, and refurbishment and upgrade projects, all for rental properties. See what we do.

Which areas do you cover?

Nottingham and the surrounding areas, including West Bridgford, Beeston, Arnold, Carlton, Hucknall and Long Eaton. We're also happy to travel further afield for the right job. You can check your postcode on our contact page.

When can I reach you?

Monday to Friday, 9am–5pm. Email hello@proplio.co.uk or send us a message any time and we'll get back to you.

Quotes

Getting a quote

How do I get a quote?

Use our quick quote form. It takes about 30 seconds: tell us what needs doing and where, and we'll come back with a clear quote or the best next step.

Is there any obligation?

No. Asking for a quote doesn't commit you to anything. We'll simply come back with the best next step.

Can you work from our scope of works?

Yes. We regularly work from agent-provided scopes, or we can produce a clear scope for approval if needed.

Will the price change once work starts?

The scope and pricing are agreed before anything starts, so you know what's being done and what it costs from the outset.

The work

How the work runs

How quickly can you start?

It depends on the size and urgency of the job, but void and pre-let works are prioritised wherever possible. We'll confirm realistic timeframes upfront.

Do you manage the whole job?

Yes. Once agreed, we handle everything end-to-end: coordination, delivery and final handover.

Do you only work on empty properties?

No. We carry out works on void, pre-let and occupied managed properties, depending on access and scope.

Will I get updates during the job?

Yes. We keep you informed on progress, so you always know where things stand without having to chase.

What happens at the end of a job?

Final snagging and checks are completed before sign-off, leaving a clean, tidy finish that's ready to list and re-let.

Do you handle compliance-related works?

We carry out practical works to help keep properties safe, functional and ready to let. Where certification is required, we'll advise on the next step.

Letting agents

Working with letting agents

Can you support our whole portfolio?

Yes. We work with letting agents on everything from individual lets to full portfolios, across maintenance, void turnarounds and refurbishments.

Will we have one point of contact?

Yes. You'll have one point of contact for every job, with clear updates without chasing.

Can you work under our brand?

Yes. White-label delivery is available if required, so the service your landlords see stays consistent with yours.

How do we start working together?

Send us a message and we'll arrange a chat, or read how we work with agents.

Ask us

Still have a question?

Pop it in the form and we'll get back to you. Just your name, email and a quick message.

Need a price for a job? Get a quote in about 30 seconds.